By Mark L. Chambers from "Mac OS X Lion All-in-One For Dummies"
If troubleshooting your Mac OS X Lion on your own hasn’t worked, you can get professional help from sources you can trust. Although you can find quite a bit of free advice on the Internet (usually on privately run web sites and in the Internet newsgroups), most of it isn’t worth your effort. In fact, some of it’s downright wrong. That said, here some sources that are worth your time include
- The Mac OS X Help Center: Although most Mac OS X owners tend to blow off the Help Center when the troubleshooting gets tough, that’s never the best course of action. Always take a few moments to search the contents of the Help Center — click Help on the Finder menu — to see whether any mention is made of the problem that you’ve encountered.
- The Apple Mac OS X Support site: Home to all manner of support questions and answers, the Mac OS X Support section of the Apple website should be your next stop in case of trouble that you can’t fix yourself. Topics include start-up issues, internet and networking problems and printing problems. You can search the Apple Knowledge Base, download the latest updates and electronic manuals, and participate in Apple-moderated discussion boards from this one central location.
- Your local Apple dealer: Naturally, an Apple dealer can provide just about any support that you’re likely to need — for a price — but you can usually get the answers to important questions without any coinage changing hands. Your dealer is also well versed in the latest updates and patches that can fix those software incompatibility problems. Check your telephone book for your local dealer.
