How to Remove Personal Information From Internet Sites and Data Brokers

Those are other potential sources of information beside people-finder sites. You may have shared your hobbies on social media or created a public wish list on a shopping site. Businesses of all kinds — even brick-and-mortar stores — sell mailing lists of their customers to others, too. Sometimes it's easy to figure out whom, especially when the original misspelled your name and that misspelling starts popping up on junk mail.

If you've made a donation to one charity you might start receiving emails or letters from lots of other charities in the same space. Charities make additional money from selling their mailing lists to other charities. If you fill out a survey to enter a sweepstake, that could land you on another mailing list.

Some of this information may seem mundane, depending on your personal definition, but an unscrupulous person can use details that may seem trivial to you to put together a profile that they could use to commit fraud by catfishing. The person may seem to know details that only someone close to you could know, and that's how they get you to trust them.

Catfishing is a concern, but on a day-to-day basis, it's much more likely that someone is learning as much as they can about you to sell you something. We're all becoming increasingly aware that websites track our online movements with cookies so that they can target us with advertising. The same thing happens with mobile apps for social networks. You probably gave them permission to do that when you accepted the terms and conditions of the service. You did read those terms before you clicked the Accept button, right?

You're likely to see sites that offer to provide directory information about you, under the guise of white pages or people finders or background checkers or market research services, and then make your information available online.

The simplest way to find out what's out there about you is to do searches for your name, email addresses and other identifying information. You can start with a search engine such as Google, but you're likely to get an overwhelming amount of information unconnected to you — or about people who share your name or screenname. A search engine can be useful to see the top hits that your contact information yields, just to check on your online reputation. But searching the data collection sites will likely prove far more fruitful — and perhaps frightening.

The internet is a very large network, and there are parts of it most of us don't use every day. Some information about you might be on what some refer to as the surface web, made up of web pages to which other sites link and that can therefore be found by search engines like Google. But unlike typical search engines, data brokers — organizations that collect information and license these databases to others — glean much of the data they collect from what some people call the deep web or the dark web. The deep web consists of web pages and searchable databases, many of which no one links to and are not indexed by search engines. Actually, the deep web makes up the vast majority of internet real estate.

Some data brokers even make manual efforts to get official records on people. They can then aggregate your data into a detailed profile and display it online in one convenient location.

People-finder sites on the surface web are often divided into two categories: primary and secondary. Primary sites gather your information directly from primary sources, such as public records from government entities, utilities and the like. Secondary sites tend to get information from the primary sites and from other online locations, including other secondary sites and social networks. It's not often clear whether a people-finder site is primary or secondary. Some of the most popular people-finder sites are Intelius, PeopleFinders, TruthFinder, BeenVerified, Spokeo and DOBSearch.

Take for instance Spokeo, a popular, user-friendly and sometimes eerily accurate people search site. From its home page, Spokeo allows you to search by name, email, phone or mailing address. Results will show up as blips on a map. You can drill down to your chosen person and get to a profile that displays tons of personal information, like previous addresses, family relatives and partial phone numbers. Searching is free, but access to more detailed information (like court records, social media profiles and complete phone numbers) is provided for a subscription fee.

This is only one example. There are hundreds of similar sites, with varying degrees of user-friendliness and accuracy, some affiliated with one another and some free agents.

The fact that entities are accumulating this type of data and making it readily available is obviously a big privacy concern. It makes misuses like stalking and identity theft easier. Plus, there's the issue of inaccurate data. Many people finders post a disclaimer that they only collect information, they don't check it for accuracy.

When there are many people with the same or similar names, or who have lived at the same addresses at different times, it can lead to the wrong information being connected to your profile on these sites. This may become a problem if you are interviewing for jobs or otherwise trying to make a good impression online. Many recruiters and hiring managers do online searches of people they are considering for jobs.

Most of the inaccurate information is probably innocuous, but it is not unknown for a site to do something like connect a criminal record with the wrong person. Not to mention that these sites might make it easier for your professional associates to find that unflattering drunken vacation photo a friend posted of you. For reasons of online privacy, safety and reputation, you may want to stay abreast of what private information is out there and make an effort to clean house.

There are a ton of these data aggregators; new ones pop up all the time and you can't expunge all your public records, so the short answer is maybe not entirely. But you might be able to put a nice dent in the amount that is easily available online.

The good news is that many of the data collectors have ways to opt out and have your data removed from their sites by making a request online, by fax or via physical mail. Some require things like your email address for verification purposes or a copy of your driver's license or other state ID to prove your identity, although having to send them more personal information may be disquieting. You can usually find opt-out instructions on their sites, often at the bottom of their home page, but there are places that gather lists of data brokers and their opt-out methods, if available, such as the Privacy Rights Clearinghouse.

The bad news is some of the data might re-aggregate on the sites you had expunged or pop up on other similar sites. Some people-finder sites may also have multiple listings for you due to name variations, misspellings and other issues, so you may have to do multiple searches and put in multiple requests.

Other factors that may affect your ability to control your information include the location of the company or the countries in which it does business. The California Consumer Privacy Act of 2018 requires companies to disclose what information they have about their customers, as well as the right to correct or remove it. Unfortunately, it's really for California residents and doesn't help non-residents as much.

The European Union's General Data Protection Regulation (GDPR) is one of the toughest privacy policies in the world. Passed in May 2018, it applies chiefly to EU residents but also affects businesses that collect information on EU residents as customers. If you wonder why all of a sudden it seems like most websites launch pop-ups that ask you to agree to their privacy policies, it's because those sites want to do business with European Union residents. The GDPR requires them to disclose what information they're collecting and opt out of unnecessary tracking.

The GDPR also incorporates aspects of the EU's previous so-called "right to be forgotten." Essentially it says that EU residents have the right to ask organizations to delete their personal information, especially if it's no longer being used for its original purpose. Privacy and security laws such as these are becoming more common around the world and may help you by limiting the amount and types of information available to data brokers.

In the event that you've submitted an opt-out request to a data broker in the United States and it reposts or fails to remove your data, the Federal Trade Commission (FTC) has some suggestions on how to take action. In 2022, the agency itself filed a lawsuit against one data broker accused of selling geolocation information that may reveal sensitive personal information. You can contact other governmental or political groups to help lobby for policy changes, such as making some of the more egregious practices illegal.

If asking a large number of sites to remove your data seems like a Herculean task, and you don't want to wait for an act of Congress, there are growing numbers of sites that say they can delete your data from many of the data aggregators. Some of these providers include OneRep, DeleteMe, ReputationDefender and Kanary. Prices range from low monthly fees to hundreds of dollars, depending upon the company and level of service you require. Many of them have automated methods of finding and removing your data from the popular people-search sites. Some will also undertake manual methods for requesting removal if they can't be achieved online, or advise you how to do it yourself, and alert you when your data pops up online again.

You might even find personal data on a regular website that isn't a data aggregator, and there likely won't be a formal removal process, but you may be able to contact the site owner and ask politely that your data be removed.

The reasons for wanting to remove personal information can vary. Thankfully, there are steps you can take to remove this data from the internet [source: Stouffer]. Please note, this can be a time-consuming process, and may not result in the complete removal of all data.

The Step-by-Step Guide

Removing personal data from the internet isa proactive approach to safeguarding your private information. Despite the challenges, reducing your digital footprint is a critical step towards enhancing your online privacy and security. In truth, online privacy is an active process that requires continuous monitoring and management to protect your personal information effectively.

There are some other alternatives for monitoring and managing what's out there about you online. BrandYourself is a free-to-inexpensive service that assists you in optimizing chosen links so that they rank higher in a Google search, or alternately de-optimizing links you want buried. Other companies, including some of the previously mentioned private data deletion sites, offer similar services. This practice doesn't eliminate information but might allow you an amount of control over the first links people see when they search for you on the web, where they're most likely to look.

Google has instructions on how to look for and remove your personal information online, as well as a form to use to request removal of content either from its search results or other Google properties. There are no guarantees, but it never hurts to try. You can also create a Google Alert for your name or other phrases people might use to find you and Google will email you when new instances of these search strings appear on the web. This isn't a comprehensive way to tackle all the data on the web about you since the alerts are for new activity and it won't likely send you anything that wouldn't appear in regular search-engine results. But it can be a useful tool.

Other sites that generate alerts when your chosen monitoring topics appear online include Social Mention (part of BrandMentions), which tracks information about you or anyone else appearing on various social media sites, Social-searcher.com provides a similar service. Both websites say their service is free but there may be restrictions.

You can also take measures to make it harder for data gatherers to connect all of your information, such as setting strict privacy settings on social networking or other sites for which you sign up. Now might be the time to revisit your user accounts and check your settings. You should also check your profiles, blogs and other websites for private data that you may have posted and remove or change it for additional security.

Limit how much information is stored on you by using the incognito setting on your browser or switch to private search engines like Startpage or DuckDuckGo. These provide the same results as Google but they don't store cookies related to your searches.

Keeping your most private data offline requires constant vigilance. In most cases, getting your information removed from a site does not erase the primary sources from whence it came. Such data could easily pop up again elsewhere. So, just as you should check your credit report every now and then, you might want to regularly peruse the Internet for your personal information. And take care what you post about yourself.