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How Twitter Works

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Author's Note: How Twitter Works

While working on an update to this article, I found it interesting that Twitter is still a weirdly obscure tool for most people. Fewer than 20 percent of Americans use Twitter at all, and those that do use the service aren't necessarily avid fans. Yet Twitter is an institution. Everywhere you look in advertisements and news, there are references to hashtags, Twitter trends and Twitter user names. So even if you don't use Twitter, you'll still continue to see and hear about it as organizations and individuals push information through their 140-character portals. - NC

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